Frequently Asked Questions
Get answers to common questions about Ballycatter user experience
Trust &
Portal Information
What Is Ballycatter and What Does It Do?
Ballycatter is a supply portal for the industry.
It provides a structured way to find technical information about equipment and services, access supplier details, and submit RFQs efficiently.
Finding the right resources can be time-consuming. Ballycatter changes that by making the procurement streamlined, easier and more efficient.
Is Ballycatter free to use?
Yes, anyone in the oil industry can search for equipment, explore suppliers, and access industry information—for free.
To submit an RFQ or contact, just sign in—it’s free. to ensure secure and professional interactions.
How does Ballycatter verify companies?
We ensure that only legitimate, industry-relevant companies are listed on Ballycatter.
- Industry Fit – Companies must operate within the energy, industrial, or related sectors.
- Real Business Verification – We review company details to confirm they are established, active businesses.
- Terms & Conditions Compliance – All companies must meet our standards. Those that don’t comply are removed.
This process ensures that buyers connect with trusted, credible suppliers in the industry.
How long has Ballycatter been in business?
Ballycatter has been a trusted supply provider since 2019, backed by 20+ years of petroleum engineering experience.
Our expertise brings together industry knowledge and technology, making it easier for professionals to source equipment and services
To learn more about our background, learn about the founders
Where is Ballycatter based?
Ballycatter is based in Calgary, Alberta, Canada.
Buying &
Finding Resources
I’m looking for a specific product. How can you help?
Ballycatter gives you access to a large selection of equipment and services.
- Search our extensive listings
- Can’t find it? Contact us—we can help locate it.
Whatever you're looking for, we’ll help you find the right solution. Reach out to us.
My current supplier can’t meet my timeline. Can you find specific equipment for me in a fast timeline?
Delays can put projects at risk and slow down operations—but you don’t have to wait. If you need equipment fast, we’ll help you find it.
- Tell us what you're looking for – We’ll tap into our network to source it quickly.
- We understand industry timelines – Speed matters, and we act fast.
- Start the conversation – The sooner you reach out, the faster we can help.
Does Ballycatter offer new or used equipment?
Ballycatter focuses on new and custom equipment to ensure quality, reliability, and compliance with industry standards.
If there is significant demand for used equipment in the future, we may consider adding it, but our priority is providing the industry with access to new, high-quality solutions.
What if I can’t find the equipment or service I need? Can you assist?
Yes! If you don’t see what you’re looking for, we can still help you find it.
- Tell us what you're looking for – If it’s out there, we’ll find a way to get it in front of you.
Need something specific? Reach out to us
What products and services can I find on Ballycatter?
Ballycatter connects you to a wide range of oil and gas equipment and services—everything you need for sourcing, procurement, and projects.
Looking for something specific? Browse the portal or submit an RFQ to find the right solution.
Need it fast? Our team helps you get what you need.
Ready to start? Visit the portal or reach out.
Providers &
Logistic
Do suppliers on Ballycatter have API and ISO certifications?
Many suppliers on Ballycatter comply with API or ISO standards when certification is required.
- Need specific certifications? Simply include them in your RFQ or request.
- We help ensure compliance – If additional certifications are needed, we’ll make sure they’re considered in the process.
Looking for certified equipment? Let us know your requirements, and we’ll guide you to the right suppliers.
What should I do if I haven’t received a response to my inquiry?
We will follow up with the supplier:
- Contact the supplier directly
- Find an alternative supplier for your request
- Take corrective action if a supplier fails to respond consistently.
If you have an issue, contact us, and we’ll assist you in getting the response you need.
We believe that respect and accountability are fundamental in business, and timely follow-ups should be standard practice.
What are the ways to purchase equipment on Ballycatter?
Ballycatter makes it easy and efficient to find, compare, and purchase the right equipment for your projects.
- Request a Quotation
- Ballycatter Assistant
- Order Directly
- Contact via Email
With clear industry information and multiple ways to connect, Ballycatter helps you secure the right equipment—easy and smooth.
Do you handle shipping and logistics for purchases?
Yes, we facilitate international transactions and work with trusted third-party shippers and customs agents to ensure smooth delivery within the global oil and gas industry.
We support on demand both E&P companies and vendors in managing logistics, helping to coordinate shipments, handle documentation, and navigate international trade requirements.
Is Everything Done Online, or Can I Communicate Offline Too?
Ballycatter gives you 24/7 access to sourcing equipment and services, submitting RFQs, and sharing downloadable information with your team in meetings. This ensures efficiency and flexibility in your process.
With advanced technology, there’s no need to spend time traveling — Microsoft Teams and other digital tools allow multiple people to be in the same conversation, no matter where they are.
Of course, personal contact is valuable, and if a situation requires it, there’s room to find the best way to facilitate direct communication.